Public offer agreement

(hereinafter referred to as the Contract)

UAB BRAINSTORM EUROPE hereby expresses its intention to conclude a contract for the sale of Goods with Customers (legal entities, individual entrepreneurs, and other persons purchasing Goods for commercial use) on the terms and conditions of this Agreement.

By ordering Goods from the Seller, the person agrees to the terms and conditions of this Offer set out below.

Terms

Customer - a fully capable natural person or a legal entity placing Orders on the website https://grunbaumtech.com or by phone of the Seller, or specified as a recipient of the Goods, or using the Goods purchased on the website https://grunbaumtech.com exclusively for the purposes of business activities.

The Seller - UAB "BRAINSTORM EUROPE" - sells the Goods presented on the website https://grunbaumtech.com.

Online store - a website owned by the Seller with the Internet address https://grunbaumtech.com. It presents the Goods offered by the Seller to its Customers for placing Orders, as well as the terms of payment and delivery of these Orders to Customers.

Offer - a public offer of the Seller addressed to any individual or legal entity to conclude a sales contract with the Seller (hereinafter - the "Contract") on the existing terms and conditions contained in the Contract.

Acceptance - full and unconditional acceptance by the Customer of the terms and conditions of this Agreement, expressed in payment for the goods ordered on the website https://grunbaumtech.com.

Goods - an object of the material world, not withdrawn from civil turnover and presented for sale on the website https://grunbaumtech.com.

Order - a duly executed request of the Customer for delivery to the specified address of the list of Goods selected on the Website.

Delivery Service - a person chosen by the Customer when placing an Order, providing services for delivery of Orders to Customers.

1. General Provisions
 

1.1 In accordance with Article 437 of the Civil Code of the Russian Federation (RF Civil Code) this document is a public offer, and in case of acceptance of the terms and conditions set forth below, the individual making acceptance of this offer shall pay for the Seller's Goods or form an Order in accordance with the terms and conditions of this Agreement. In accordance with paragraph 3 of Article 438 of the Civil Code of the Russian Federation, payment for the Goods or the performance of other actions to fulfill the terms of the Agreement by the Customer is an acceptance of the offer, which is considered equivalent to the conclusion of the Agreement on the terms set out in the offer.

1.2 The provisions of the Civil Code of the Russian Federation on sale and purchase and other legal acts adopted in accordance with them shall apply to the relations between the Customer and the Seller. The Law "On Protection of Consumer Rights" from 07.02.1992 № 2300-1 is not applicable to the terms of this agreement due to the fact that the goods purchased on the site https://grunbaumtech.com are purchased by the Customer for entrepreneurial activities. At the same time, the fact of payment for goods by a natural person who is not registered as an individual entrepreneur is not a confirmation of the fact that the customer purchased goods for personal, family needs, not related to entrepreneurial activity. The physical person independently bears the risk of liability associated with the implementation of entrepreneurial activity without observing the procedure established by the current legislation.

1.3 The Seller reserves the right to amend this Agreement unilaterally.

1.4 The Customer agrees to the terms and conditions of this Agreement by paying for the order electronically to the Seller's bank account, including by using the payment processing procedure via a secure page of the processing system, or in the office at the Seller's cash desk.

2. Subject of the Agreement
 

2.1 The Seller undertakes to transfer the Goods to the Customer in accordance with the current price of the Goods published on the Seller's Website, and the Customer undertakes to accept and pay for the Goods in accordance with the terms and conditions of this Agreement.

2.2 This Agreement governs the purchase and sale of the Goods in the Online Store including:

  • payment by the Customer of the Order electronically to the Seller's bank account or at the Seller's office;
  • execution and transfer of the Order to the Customer on the terms and conditions of this Agreement;
  • actions of the Customer and the Seller in case of a Warranty Event.

2.3 The name, quantity, assortment of Goods and their other characteristics are determined by the respective Order accepted and agreed by the Seller.

3. Registration on the website
 

3.1 To place an Order, the Customer shall fill in an application form on the Website: https://grunbaumtech.com.

3.2 The Seller is not responsible for the accuracy and correctness of the information provided by the Customer during registration.

3.3 In case of necessity to register on the website https://grunbaumtech.com, the Customer undertakes not to disclose to third parties the login and password specified during registration. In case the Customer suspects the security of his login and password or the possibility of their unauthorized use by third parties, the Customer undertakes to immediately notify the Seller by sending an e-mail to info@grunbaumtech.com,.

4. Order placement and terms of Order fulfillment
 

4.1 The Customer's Order may be placed in the following ways

a) accepted by phone or e-mail specified on the Seller's website;

b) executed at the Seller's office

4.2 When placing an Order, the Customer must provide the following information:

  • First name of the Customer or the recipient of the Order;
  • Contact telephone number;
  • Postal address of the Order delivery;
  • The method of delivery of the Order;
  • Form of payment for the Order;
  • At the Seller's request, other information necessary for the fulfillment of obligations under this Agreement, including the floor, availability of elevators, other landmarks.

4.3 After placing the Order, the Customer is provided with information about the expected date of delivery. The specified date depends on the availability of the ordered Goods in the Seller's warehouse and the time required to process the Order. The Order is valid and payable within the day of its creation.

4.4 The Seller reserves the right to refuse to deliver to the Customer the Goods paid for on days other than the day of order creation. Delivery of the Goods to the Customer is carried out after receipt of funds to the Seller's settlement account or cash desk.

4.5 The terms of receipt of the Order by the Customer depend on the address and region of delivery, the work of a particular Delivery Service, and do not depend directly on the Seller.

4.6 All information materials presented on the Website are of a reference nature and cannot fully convey reliable information about the properties and characteristics of the Goods, including colors, sizes and shapes.

4.7 In case of unavailability of the ordered Goods at the Seller, including for reasons beyond the Seller's control, the Seller has the right to cancel the specified Goods from the Customer's Order and notify the Customer by sending an e-mail to the address specified during registration or by phone.

4.8 In case of cancellation of the prepaid Order in full or in part, the cost of the canceled Goods shall be returned by the Seller to the Customer by the method by which the Goods were originally prepaid, less the costs actually incurred by the Seller for the delivery of the Order to the Customer and/or self-delivery point, as well as the return to the Seller's warehouse.

4.9 The price for the Goods temporarily out of stock on the Website is not final. When the Goods become available for sale, the price may change.

4.10. Peculiarities of the sale of discounted Goods:

4.10.1 The Seller has the right to offer for sale the Goods having defects indicated in the description of the Goods on the Website, as well as in the accompanying documentation for the Goods.

4.10.2 If the Customer discovers any defects that were not specified by the Seller when selling the Goods, the Customer is entitled to make claims for free of charge elimination of defects, replacement or termination of the Contract, as provided by law, if he proves that the defects occurred before the Goods were handed over to the Customer or for reasons that occurred before the handover.

4.10.3 The Customer is not entitled to return the discounted Goods to the Seller if the said Goods are not suitable in terms of shape, dimensions, style, color, size or configuration.

5. Delivery of the Goods
 

5.1 The territory of delivery is limited to the Russian Federation.

5.2 The Seller will make every effort to meet the delivery deadlines for the Goods specified on the Website, however, the Customer agrees that delays in delivery are possible due to unforeseen circumstances that occurred through no fault of the Seller.

5.3 The risk of accidental loss or accidental damage to the Goods shall pass to the Customer from the moment the Order is delivered directly to the Customer or a person specified by the Customer, or the Goods are delivered to the carrier chosen by the Customer. The Seller is not responsible for the activities of the Delivery Service in case of damage, loss or theft of the Goods during transportation, except for the case when the delivery of the Goods was paid by the Customer to the Seller's settlement account. Methods of delivery of goods are specified on the website of the Online Store in the section https://grunbaumtech.com/delivery-and-payment/.

5.4 The cost of delivery of each Order is calculated individually, based on its weight and volume, taking into account the factory packaging (and additional packaging, if necessary), region and method of delivery, form of payment.

5.5 Upon delivery, the Order shall be handed over to the Customer or other person specified as the recipient of the Order. In case of delivery to the territory with a paid entrance, the Customer shall pay the entrance fee, otherwise the delivery shall be made only to the place of paid entrance. If the delivery person considers the place of unloading the goods unsafe, he/she has the right to offer the buyer to move to another, safer place. If the buyer categorically refuses to do so, the delivery person has the right to refuse to unload the goods and leave the given address.

5.6 In order to avoid fraud and to fulfill the obligations assumed in clause 5.4 of this Agreement, when delivering the prepaid Order, the person delivering the Order shall have the right to request the identity document of the Recipient and to indicate the type and number of the document provided by the Recipient on the receipt for the Order. The Seller guarantees confidentiality and protection of the Payee's personal information.

5.7 Upon delivery of the Order with cash payment at the moment of delivery of the goods, the Customer shall check the appearance and packaging of the Order, the quantity of Goods in the Order, completeness and assortment, pay for the goods according to the documents provided and sign a document confirming receipt of the Order. When transferring the previously paid Order, the Customer shall check the appearance and packaging of the Order, the quantity of Goods in the Order, completeness and assortment and sign a document confirming the receipt of the Order. The Seller's employee, who performs the delivery of the Goods, is not a technical specialist, does not give qualified advice on the principles of functioning and operation of the product. After the Customer's signature in the document confirming the receipt of the Order, the Seller has the right to refuse to satisfy the Customer's claims to the appearance and packaging of the Order, the quantity of Goods in the Order, completeness and assortment.

5.8 If the Customer chooses to receive the Order at a self-delivery point as a delivery method, the Customer undertakes to receive the Order within 3 (Three) days from the moment of notification of the Customer about the receipt of the Order at the self-delivery point. Failure to receive the Order within the established term shall be considered as the Customer's refusal to fulfill the purchase agreement and shall be the basis for the Seller to cancel the Order. In this case, if the non-received Order was prepaid, the funds shall be returned to the Customer in accordance with the procedure stipulated in clause 4.7 of this Agreement.

5.9 Delivery is not carried out: To construction sites, railway stations, metro stations, infectious disease departments of hospitals, transportation companies, gardening associations, workshops, catering facilities (except for their administrative premises), security, secret and non-existent facilities, parks, airports, forest areas, beaches or other places that do not have a specific address or conditions for the transfer of goods and accompanying documentation, receipt of payment, as well as if travel to the place of transfer of goods is impossible at a distance of more than 5.10.

5.10. The Customer's signing of the Goods Acceptance Certificate or shipping documents (including, but not limited to, the UTD or the HS or the HS, etc.) indicates the actual transfer of the complete Goods and the absence of claims to the Seller regarding the quantity, quality in terms of obvious and hidden defects, completeness and range of the Goods.

6. Payment for the Goods
 

6.1 The price of the Goods is indicated on the Website. In case of incorrect indication of the price of the Goods ordered by the Customer, the Seller informs the Customer at the first opportunity to confirm the Order at the corrected price or cancel the Order. If it is impossible to contact the Customer, the Order is considered canceled. If the Order has been paid for, the Seller shall refund to the Customer the amount paid for the Order.

6.2 The Seller has the right to change the price of the Goods on the Website unilaterally. In this case, the price of the Goods ordered and paid by the Customer within the period specified in paragraph 4.3 of this Agreement shall not be subject to change.

6.3 The Customer undertakes to pay for the Goods in full, partial payment for the Goods is prohibited.

6.4 Methods of payment for the Goods:

  • Cash when the Goods are handed over to the Seller's cash desk;
  • Bank transfer;
  • With a bank card using the payment processing procedure through the secure page of the processing system.

6.5 If the Customer chooses to pay in cash when handing over the Goods, the Customer shall transfer the money to the courier or to the cash desk of the self-export point. Payment is accepted in Russian rubles strictly in accordance with the price specified in the cash and sales receipts.

6.6 If the Customer chooses to pay by bank transfer, the Customer has the right to pay for the Goods through any bank providing such service. When transferring the Goods, the Customer shall present his/her passport and payment receipt.

6.7 The Customer shall pay for the Goods by bank cards by redirecting to the website of the electronic payment system. Payment processing (including entering the card number) takes place on a secure page of the processing system. The Seller does not get access to the Customer's confidential data (card details, registration data, etc.), their processing is fully protected and no one, including the Seller, can get the Customer's personal and banking data. The Merchant is not and cannot be responsible for the security of banking data, as it does not have access to them.

6.8 The personal information (name, address, telephone, e-mail (e-mail), bank card number, other bank details) provided by the Customer during payment is confidential and shall not be disclosed. The Customer's bank card data is transmitted only in encrypted form and is not stored on the Seller's Web-server.

The Merchant recommends the Customer to check that his browser is secure enough for online payments.

Security of Internet payment processing is guaranteed by NCO YUMANI LLC (OGRN: 1127711000031, TIN: 7750005725). All operations with payment cards take place in accordance with the requirements of VISA International, MasterCard and other payment systems. When transferring information, special security technologies for online card payments are used, including those corresponding to the Payment Card Industry Data Security Standard (PCI DSS), which ensures safe processing of the Client's Bank Card details. The applied data transmission technology guarantees security in transactions with Bank cards by using Secure Sockets Layer (SSL), Verifiedby Visa, Secure Code and closed banking networks with the highest degree of protection.

The payment procedure is specified on the Seller's Website in the section Payment for the Goods

6.9 Peculiarities of payment for the Goods using bank cards:

In accordance with the provision of the Central Bank of the Russian Federation On issuance of bank cards and on transactions made with the use of payment cards" from 24.12.2004 № 266-P, operations on bank cards are made by the cardholder or a person authorized by him. Authorization of bank card transactions shall be carried out by the Bank. If the Bank has grounds to believe that the transaction is fraudulent, the Bank shall have the right to refuse to perform the transaction. Fraudulent operations with bank cards are covered by Article 159 of the Criminal Code of the Russian Federation.

6.10. In case of prepayment of Goods, the Order is accepted for processing only after the Customer's funds are credited to the Seller's current Account. In this case the Goods for the Order are not reserved, and the Seller cannot guarantee the availability of the Goods in the Seller's warehouse, specified at the time of placing the Order, as a consequence, may increase the time of processing the Order.

6.11. The Seller has the right to provide the Customer with discounts on the Goods and set up a bonus program, hold promotions. Types of discounts, bonuses, procedure and terms of their calculation, terms of the promotion may be unilaterally changed by the Seller.

6.12. If the Customer participates in a promotion organized by the Seller, he/she is obliged to strictly comply with its terms and conditions specified on the Seller's Website. In case of violation of the conditions, the promotion ceases to apply to the Goods purchased by the Customer.

7. Return of Goods
 

7.1 Return of Goods of proper quality:

7.1.1. The Customer may reject the Goods at any time before they are handed over, and after the Goods have been handed over - within 3 (three) working days, excluding the day of purchase.

Return of Goods of proper quality is possible in case if its trade dress, consumer properties are preserved (the Goods have not been used, its consumer properties, trade dress, packaging, complete set, seals, labels are preserved), as well as the document confirming the fact and conditions of purchase of the said goods.

When returning the goods after their purchase, the costs of delivery of the Goods to the Seller shall be borne by the Customer.

7.1.2 Goods of proper quality with broken disposable factory packaging are not subject to return, if such packaging has been broken by the Customer's actions

7.1.3 The Customer has no right to refuse Goods of proper quality having individually defined properties, if the said Goods can be used exclusively by the Customer purchasing them.

7.2 Return of Goods of improper quality:

7.2.1 The Customer may return the Goods of improper quality to the manufacturer, importer or Seller within 14 calendar days, from the date of receipt of the Goods. The Customer, at his/her choice, has the right to:

  • require replacement with the Goods of the same brand (the same model and (or) article);
  • require replacement with the same Goods of a different brand (model, article) with a corresponding recalculation of the purchase price;
  • require a commensurate reduction of the purchase price;
  • require immediate free of charge elimination of
  • deficiencies of the goods or reimbursement of expenses for their correction by the consumer or a third party;
  • reject the execution of this Agreement and demand the return of the amount paid for the goods.

7.2.2 After 14 calendar days, these claims shall be satisfied only in the following cases:

  • discovery of a significant defect of the goods;
  • violation of the terms of elimination of defects of goods;
  • inability to use the goods during each year of the warranty period for a total of more than 30 (Thirty) days due to repeated elimination of its various defects.

7.2.3. The list of technically complex Goods is approved by the Government of the Russian Federation.

7.2.4 When the Customer addresses the Seller directly, the Customer should write an e-mail to info@grunbaumtech.com, describing the problem and attaching information about the documents confirming the fact and date of purchase. The Seller is obliged to respond to the Customer's claim within 7 (Seven) working days from the date of receipt of the claim.

7.2.5 The Seller has the right to carry out a quality check of the goods by himself or with the involvement of third parties. In case of a dispute about the causes of defects of the Goods, the Seller has the right to carry out an expert examination of the Goods at its own expense.

7.2.6 Upon the results of the quality check or expert examination, if it is proved that the Seller is responsible for the defect, the Customer's claim is subject to satisfaction.

7.2.7 If the results of the inspection or examination show that the defect is not detected or the Seller is not responsible for it, the Customer is obliged to compensate the Seller for the costs of the examination and all transportation costs incurred.

7.2.8 The Customer has the right to apply to any authorized service center of the manufacturer or the Seller (in the absence of manufacturer's service) to submit a claim for free of charge elimination of defects according to the warranty obligations within the terms stipulated by law, if the defect has not arisen due to the Customer's violation of the rules of transportation and operation, the action of third parties or force majeure. In case of impossibility of repair, the Customer shall be issued a Certificate of Technical Condition (Act of non-repairability of the goods), according to which the Seller undertakes to refund the Customer the amount paid or to replace the goods with a similar one.

7.3 Refund.

In case of the Customer's refusal from this Agreement and submission of a reasonable demand for the return of the sum of money paid for the Goods according to clause 7.2.1 of this Agreement, the cost of the Goods shall be returned to the Customer within 7 (Seven) working days from the moment of receipt by the Seller of the Customer's written application.

7.4 Procedure for actions in case of violation of the assortment (re-sorting) condition by the Seller.

7.4.1 In case of detection in the Order of the Goods that do not correspond to the ordered assortment (re-sort), the Customer has the right to refuse this Goods during the transfer of the Order and to demand replacement with the Goods in the assortment stipulated by the Order, or refund for the actually not transferred Goods. After receipt of the Goods, the Customer's claims on assortment (re-sorting) shall not be accepted.

7.4.2 The Goods transferred to the Customer in violation of the assortment clause shall be returned to the Seller. If the Customer accepts the Goods, the Seller has the right to demand the Customer to pay for the Goods at the price set by the Seller for these Goods on the Website at the time of transfer of the Goods. If the actually transferred Goods are not available in the Seller's assortment presented on the Website at the time of transferring the Goods, the Goods shall be paid for at the price agreed with the Seller.

7.4.3 The replacement of the Goods that do not correspond to the Order in assortment is carried out by placing a new order upon agreement of the parties - the Seller or the Customer - with recrediting the funds transferred by the Customer for the undelivered Goods.

7.5 Procedure for actions in case of violation of the quantity condition by the Seller.

7.5.1 The Customer is obliged to check the quantity of the Goods in the Order when handing over the Order. If during the transfer of the Order the Customer finds discrepancies in the quantity of the Goods in the Order, the Customer is obliged to draw up a Certificate of Discrepancy in quantity and quality in the presence of a representative of the Seller or the carrier.

7.5.2 The transfer of the missing Goods shall be carried out by drawing up a new Order by agreement of the parties - the Seller or the Customer, provided that the Customer submits a Certificate of Discrepancy (Certificate of Non-addition).

7.5.3 If the missing Goods have been prepaid by the Customer, the Seller undertakes to re-credit the money transferred for the missing Goods. If the missing Goods have not been paid by the Customer, they shall be paid by any available method chosen by the Customer or by the Seller upon agreement with the Customer, when placing a new Order.

7.5.4 In case of impossibility to transfer the missing Goods, the Seller shall notify the Customer by sending a message to the e-mail address specified by the Customer during registration. The money paid by the Customer for the missing Goods shall be refunded within 10 working days from the moment of receipt of the Customer's written application for refund, as well as the Certificate of discrepancy (Certificate of non-delivery) by quantity. The refund of the amount paid for the goods shall be made by the way the payment was made.

7.5.5 If the Customer violates cl. 7.5.1. in terms of the Act, the Seller has the right to refuse to satisfy the Customer's claims regarding the quantity of the transferred goods.

8. Intellectual property
 

8.1. All textual information and graphic images on the Seller's Website are legally owned by the Seller and/or its contractors.

9. Warranties and liability
 

9.1 The warranty period for the Goods is set by the manufacturer of the goods. If the warranty period is not set by the manufacturer, it may be set by the Seller. Service and repair are performed in authorized service centers, addresses and telephone numbers of which are specified in the warranty card. In the absence of authorized service centers of the goods manufacturer, repairs shall be performed at the Seller's Service Center, subject to its warranty.

9.2 Warranty service is the free elimination of product defects that occurred due to the manufacturer's fault, provided that the rules of operation established by the manufacturer are observed. Free of charge warranty repair is carried out only if the product is recognized as defective due to a factory defect. The warranty period for the Product and the warranty conditions are specified in the Warranty Card.

9.3 Warranty obligations are canceled if:

9.3.1. Any protective marks of the manufacturer's or seller's company are damaged: stickers, stickers, holograms, seals, etc.

9.3.2 The serial numbers on the products or their markings do not correspond to the information indicated in the warranty card.

9.3.3 The products have been repaired by unauthorized persons in violation of the manufacturer's requirements and safety standards.

9.3.4 Defects are caused by changes due to the use of the product for purposes other than those specified in the operating instructions.

9.3.5 The product has been damaged or malfunctioned due to violation of the rules and conditions of installation. Connection, adaptation to local technical conditions of the buyer, operation, storage and transportation.

9.3.6 The product is damaged due to natural disasters, fires, floods, earthquakes, household factors and other situations beyond the seller's control.

9.3.7 The Product has pronounced mechanical and/or electrical damage resulting from any actions of the Buyer or third parties.

9.3.8 There is damage caused by foreign objects, substances, liquids, insects or animals getting inside the product.

9.3.9. Defects are caused by the use of consumables that do not meet the requirements of operation.

9.3.10. Damage caused by the use of non-standard spare parts, non-compliance with the terms of technical and preventive maintenance, if it is necessary for this product.

9.3.11. The Seller's service representative has noticed the use of abnormal modes or parameters of the equipment or its components (frequencies, voltages, etc.).

9.3.12. The equipment has been damaged as a result of using low-quality and/or defective (in particular, mechanically damaged) or non-standard replacement media.

9.4 When purchasing technically complex Goods, the Customer is obliged to assemble, install and connect them in accordance with the requirements of standards or technical documentation attached to the goods (technical passport, operating instructions).

9.5 The Seller shall not be liable for any damage caused to the Customer as a result of improper use of the Goods ordered on the Website.

9.6 The Seller is not responsible for the content and functioning of the External Sites.

9.7 The Goods shall be sent to the Supplier's Service Department in the presence of a duly executed warranty card, as well as documents confirming the purchase of the Goods from the Seller. Warranty periods shall be calculated from the date specified in the cash voucher or delivery note.

9.8 The Seller is entitled to assign or otherwise transfer its rights and obligations arising from its relations with the Customer to third parties without prior consent of the Customer.

9.9 The Goods shall be sent to the Supplier's Service Department in the presence of a duly executed warranty card and documents confirming the purchase of the Goods from the Seller. Warranty periods are calculated from the date specified in the cash voucher or delivery note.

9.10. By paying for the order, the Customer confirms that the Goods ordered by the Customer are purchased for business activities.

10. Confidentiality and protection of personal information
 

10.1 Provision of information by the Customer:

10.1.1 When placing an order, the Customer provides the following information: Last Name, First Name, e-mail address, password to access the Site (the latter if necessary).

10.1.2 By providing his personal data when registering on the site, the Customer agrees to their processing by the Seller, including for the purposes of the Seller's promotion of goods and services.

10.1.3 If the Customer does not want his/her personal data to be processed, he/she should send a corresponding letter to the Seller by e-mail to info@grunbaumtech.com,. In this case, all information (including login and password) received from the Customer is deleted from the Seller's customer database.

10.2 Use of information provided by the Customer and received by the Seller.

10.2.1 Seller uses the information:

  • To register the Customer on the Site;
  • To fulfill its obligations to the Customer;
  • To evaluate and analyze the performance of the Site and the Seller's employees;
  • To determine the winner of promotions conducted by the Seller;
  • To inform the Customer about promotions, programs and other events held by the Seller.

10.2.2 The Seller has the right to send the Customer advertising and informational messages. If the Customer does not wish to receive mailings from the Seller, he/she should refuse by sending a corresponding letter to the e-mail info@grunbaumtech.com,.

10.3 Disclosure of information received by the Seller:

10.3.1 The Seller undertakes not to disclose any information received from the Customer. It is not considered a violation for the Seller to provide information to agents and third parties acting on the basis of an agreement with the Seller to fulfill obligations to the Customer.

10.3.2 It shall not be considered a breach of obligations to disclose information in accordance with reasonable and applicable legal requirements.

10.3.3 The Seller is entitled to use the technology of "cookies". "Cookies' do not contain confidential information and are not transferred to third parties.

10.3.4. The Seller is not responsible for the information provided by the Customer on the Site in a publicly available form.

10.3.5. When communicating with the Customer by telephone, the Seller has the right to record telephone conversations. By accepting this offer, the Customer gives its consent to the recording of telephone conversations. The recording is made to control the quality of work of the Seller's employees, as well as to confirm the order accepted from the Customer. The recording of the conversation may be submitted to the judicial authorities as evidence in case of a dispute between the parties. The parties give legal force to the audio recording of the conversation between the Seller's employee and the Customer.

The Seller undertakes not to use the audio recording for any other purposes not specified in this clause. In case of breach of this obligation, the Seller shall be liable in accordance with applicable law.

11. Other terms and conditions
 

11.1 The law of the Russian Federation shall apply to the relations between the Customer and the Seller.

11.2 If the Customer has any questions or claims, he/she should contact the Seller by phone or write an e-mail to info@grunbaumtech.com,. The claim pre-trial dispute resolution procedure is mandatory. The deadline for responding to the claim is 10 (ten) calendar days from the moment of its receipt. The Parties shall endeavor to resolve all disputes arising by means of negotiations, in case of failure to reach an agreement the dispute shall be referred to the Arbitration Court of Moscow, since the persons purchasing the Goods under this Agreement are business entities and purchase the Goods for commercial use.

11.3 The invalidation of any provision of this Agreement by a court shall not invalidate the remaining provisions.

11.4 In case of late payment for the Goods, the Customer shall pay to the Seller a penalty of 0.3% (zero point three percent) of the unpaid value of the Goods for each day of delay.

11.5 In case of untimely reimbursement of the Seller's expenses for delivery of the Goods, the Customer shall pay a penalty to the Seller in the amount of 0.3% (zero point three percent) of the unpaid amount of expenses for each day of delay.

11.6 Collection of penalties does not release the party that has violated the Contract from fulfillment of obligations in kind.

12. Seller's requisites:
 

UAB «BRAINSTORM EUROPE»

Laisves pr. 60-1314, LT-05120, Vilnius, Lithuania

ID/VAT 302724222/LT100006674119